Frequently Asked Questions
Here are the answers to Desk101’s most asked questions.
A Virtual Assistant / Business Support Partner is someone who can work on administrative tasks remotely to support your business, without being an employee. As a self-employed external partner, they are flexible to help you as much as you need.
Whether you need regular monthly support or a one-off project, Desk101 can help. From HR and recruitment tasks to basic business admin support, we will be your helping hand to do what’s needed to free up your time. Read more about the services Desk101 offers here.
Whether you need regular monthly support or a one-off project, we can help. From HR and recruitment tasks to business admin support, we will be your helping hand to do what’s needed to free up your time. All of our work can be completed online or virtually, although we can work in-person with local businesses, if required.
Take that first step…and get in touch. We will start with a conversation around what it is you need help with and then create a plan of action. If you need help working out the best approach, we always make sure that we prioritise your needs. When you get in touch, we will give you a timeframe for when your project will be finished.
No – the only minimum we set is 1 hours’ worth of time. We do as little or as much as your business needs. Find out more about our flexible support pricing and packages here.
The cost depends on the type and amount of support you need. One-off projects give you better flexibility, while retainer packages offer a discounted hourly rate. View the full pricing breakdown on the prices & packages page.
In a nutshell…you only pay for the support you need, when you need it. Experienced in HR, recruitment, and business administration, we can pick up your project and get started without any handholding.
You receive peace of mind due to our expertise, without the need for employing and training a permanent team member. It’s a cost-effective and risk-free way to develop your business – giving you the flexibility and support to build a sustainable business on your terms.
We track everything, including the time taken for each task. The invoice is sent with a full breakdown of tasks completed. You’re only ever invoiced for time spent on your project, and we’re honest about it.
You can easily reach us via email or by phone during working hours, Monday – Friday between 9am – 5pm, excluding Bank Holidays. Or if you would prefer, fill out the enquiry form and we will get back to you as soon as possible.
When your business uses external support, you want to make sure your data is protected. That’s why we employed an IT specialist to check that our file system is secure for you and your customers. We do a daily back-up on the cloud and hold ICO membership to keep on top of expert advice for data protection.
Any personal data is locked with encrypted passwords and destroyed when the project is completed. When you pass over control of accounts, we store your passwords and login details securely. For more information, send Margaret an email.
What our client’s are saying…
I needed some advice on HR issues, and when I had seen on LinkedIn that Margaret offers this service, I immediately contacted her. We have used Desk101 for Probationary meetings and to provide additional training to our team leaders. Margaret is setting up training programs also. Desk101 is an all-round service that will benefit any business owner and managers. Margaret is a great contact to have.
