Here are the answers to Desk101’s 10 most asked questions.
A virtual assistant is someone who can work on administrative tasks remotely to support your business, without being an employee. As a self-employed external partner, VAs are flexible to help you as much as you need.
Whether you need regular monthly support or a one-off project, Desk101 can help. From HR and recruitment tasks to basic business admin support, we will be your helping hand to do what’s needed to free up your time. Read more about the services Desk101 offers here.
A VA can help you and your business with a wide variety of tasks, from simple administration tasks to managing more complex projects. At Desk101, we can work with you to complete a one-off task or provide longer term support if required. We are here to help any growing business who’s struggling to keep on top of things in-house, but who is not quite ready to hire additional team members – we can support your transition to a bigger team in the future. All of our work can be completed online or virtual, although we can work in-person with local businesses, if required.
Take that first step..and get in touch. We will start with a conversation around what it is you need help with and then we can create a plan of action. If you need help working out the best approach, we always make sure that we prioritise your needs. When you get in touch, we will give you a timeframe for when your project will be finished.
No – the only minimum we set is 1 hours’ worth of time. We do as little or as much as your business needs. Find out more about our flexible VA support pricing and packages here.
The cost depends on the type and amount of support you need from your virtual assistant. One-off projects are less cost-effective but give you better flexibility. View the full pricing breakdown on the services page.
With Desk101’s VA services, you only pay for the support you need, when you need it. Experienced in HR, recruitment, and business administration, we can pick up your project and get started without any handholding.
You receive peace of mind due to our expertise, without the need for employing and training a permanent team member. It’s a cost-effective and risk-free way to develop your business. Using a VA gives you the flexibility and support to build a sustainable business on your terms, instead of rushing out of necessity.
We track everything, including the time taken for each task. The invoice is sent with a breakdown of tasks completed. You’re only ever invoiced for time spent on your project, and we’re honest about it.
You can easily reach us via email or by phone during the usual working hours Monday – Friday between 8am – 6pm, excluding Bank Holidays, or if you would prefer, fill out the enquiry form and we will get back to you as soon as possible.
Understandably, when you get external support from a virtual assistant you want to make sure your data is protected. That’s why Desk101 have employed an IT specialist to check that our files system is up to scratch and secure for you and your customers. We do a daily back-up on the cloud and have a membership of ICO to keep on top of expert advice for data protection. Any personal data is locked with encrypted passwords and destroyed when the project is completed.
When you pass over control of your accounts, we store your passwords and login details securely. You can send your passwords through locked spreadsheets on protected emails. For more information, send Margaret an email – margaret@desk101.co.uk.
Our Clients Agree –
Working with Margaret is a pleasure. As a Virtual Assistant, we can rely on her to pick up jobs for us, whether everyday tasks such as writing letters, to longer-term and complicated projects.
We operate in a busy, seasonal environment where we don’t have much time to explain every detail. Margaret is excellent at researching the facts, getting ‘under the skin’ of the job and running with it. We know she will always be reliable and thorough and will produce top quality results.
I have recently used the wonderful services of this Virtual Assistant to help me recruit a senior role and the task was dealt with in a professional, prompt, and friendly manner.
It was a smooth efficient easy process and the help and support greatly appreciated as it reduced my workload dramatically.
If you are looking for a Virtual Assistant who can hit the ground running and take that immediate pressure off, I would wholeheartedly recommend Margaret @ Desk101.
Supporting us with a team recruitment project, Margaret fully understood the brief, took the time to explore all options available and then recommended a course of action. With her guidance, experience, and positive attitude we were able to execute the solutions and deliver results in a timely manner.
Moving forward Desk101 will be supporting us to embed any learnings from the project, along with implementing best practices into the business.
If you are looking for any additional support with Business Admin, Recruitment or HR & Training, I would fully recommend Margaret @ Desk101 to any business.
I needed some advice on HR issues, and when I had seen on LinkedIn that Margaret offers this service, I immediately contacted her. We have used Desk101 for Probationary meetings and to provide additional training to our team leaders. Margaret is setting up training programs also. Desk101 is an all-round service that will benefit any business owner and managers. Margaret is a great contact to have.
Margaret’s expertise in i3 Profiling provided invaluable insights for both personal and team development within Fantasy Prints. Her ability to discern leadership qualities and decision-making skills, even without prior knowledge of my ownership status, was impressive. The profiling not only highlighted areas for personal growth but also assisted in making informed decisions about team promotions. Margaret’s services are a commendable investment for any business looking to enhance their team’s dynamics and individual potential.
